Meet our patients
Our patients are at the heart of everything we do
Our former patients have shared their stories so you can see the lifesaving difference your incredible generosity can have on the lives of people across the North West.
Ruby’s Story
Ruby had just finished her first day at high school and while riding her pony, Nero, she suffered a horrific accident.
Ruby’s mum Sinead said: “I dread to think what would have happened if the air ambulance hadn’t been there. They really did provide lifesaving care. In the time it would have taken by ambulance, we had flown there by helicopter and had all the necessary checks and scans. I’m sure that without the North West Air Ambulance Charity Ruby would have lost her sight.”
If you are feeling inspired by Ruby’s story, please click here to see how you can help support our lifesaving missions.
Henry’s Story
Emma’s Story
David’s Story
Emma and Lily’s Story
Nicola
Nicola, 38, had been visiting the local Christmas lights switch-on with her family. As she was putting her daughter, Emily, into her car seat, Nicola collapsed. She was unresponsive and had stopped breathing.
What was a Christmas tradition for their family had become a nightmare. Nicola’s husband, Ben, began performing CPR. Within minutes, members of the public offered their help. When the paramedics arrived, they gave shocks via a defibrillator to try and restart her heart.
Critical Care Paramedics Mikey and Lee saw the call come in for a 38-year-old female in cardiac arrest. They mobilised immediately in the critical care vehicle and within 20 minutes they’d arrived at the scene.
Paul
A West Kirby triathlete is running in Sunday’s 43rd London Marathon to raise funds for the North West Air Ambulance Charity – just 12 months after the chairty saved his life.
Dad-of-two Paul Bradford was four weeks away from competing in the Ironman World Championship in the States when he suffered a horrendous accident in April, 2022, cycling home after a four-hour ride through North Wales.
The 46-year-old marketing manager suffered a brain injury, fractured skull, broken ribs and a severely injured jaw. Paul spent 10 days in intensive care, nine weeks in hospital, and six months off work.
Robert
A dad-of-three who suffered a horrific chainsaw accident has paid tribute to the North West Air Ambulance Charity. After receiving catastrophic injuries to his chest, 39-year-old Robert Gardner’s life was saved by the charity’s crew after they transfused eight units of pre-hospital blood at the scene.
On 4 June 2022, Rob, a plumber from Farington Moss, Preston was working in his garden ahead of a family gathering. Cutting wood using a new chainsaw, the machinery bounced back off the wood hitting Rob in the chest, leaving him fighting for his life.
Rob said: “I was preparing the garden as we were getting ready for a party. I was cutting up some logs that needed clearing and the chainsaw bounced back up. It hit me in the chest and I had to fight to get it off me.”
Dylan
The mother of a 19-year-old who was critically injured in a hit and run in Warrington, is celebrating her son’s recovery, after the dramatic incident took place near his home, and has paid tribute to the North West Air Ambulance’s Charity
On Friday 29 October 2021, Sam’s son Dylan was walking to his local shop with his younger brother Ethan, when he was hit at speed by a car that failed to stop at the scene.
Suffering a serious head injury, Dylan required the intervention of the charity’s enhanced pre-hospital care teams who treated Dylan at the scene and helped save his life. The crew attended using one of the charity’s critical care vehicles – a response vehicle that brings the charity’s HEMS Doctors and Critical Care Paramedics to incidents across the North West of England.
Meet our crew
Our specialist team works tirelessly 365 days of the year to provide urgent, pre-hospital care.
Patient support
Our patient aftercare service offers support and guidance to our patients and their loved ones.
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